A crew puts the wrong fixture on the wrong pole. A networked light fails commissioning, so it doesn’t work. A day crew answers a 311 call but can’t figure out which light is out. There are thousands of reasons for re-rolling trucks. They’re costing you dearly. And you don’t need to live with it anymore.
With TerraGo StreetlightOps, you can build workflows with quality control and validation rules to prevent costly mistakes. You can consolidate related outages into a single work order to eliminate redundant service calls. You can use logic to route work orders to the correct crew, e.g. construction vs. repairs vs. contractor-maintained service areas. TerraGo StreetlightOps prevents errors and helps crews get the job done right the first time.
Today’s smart lighting central management systems (CMS) have the data and intelligence to help crews work smarter. But they need mobile applications that give that power to them. TerraGo Streetlight Ops “operationalizes” the CMS to extend that intelligence and transform operations. Take the City of Chicago, for example, the new system’s intelligence enables them to focus work order routing for circuit-based outages that affect multiple lights. With TerraGo, the City successfully routed over 200 “All Outs” over a few days which led to restoration of approximately 2,000 actual lights out and resolution of over 500 individual citizen calls, far exceeding any past service levels, completion rates or restoration times.
Other benefits include:
On the Road: Webinar and Upcoming Events
Customer Spotlight: Jamaica Public Service (JPS)
Meet the Team: John Mueller
Feature Spotlight: On-Demand Lighting Control
On the Virtual Road: Smart Cities Connect
Meet the Team: Ben Chadbourne